Customers may request a return within 2 days of receiving the product.
The item must be unused, in its original packaging, and in the same condition as received.
Certain products, including perishable goods, custom-made items, or digital downloads, may not be eligible for return.
To initiate a return, please contact our support team at info@ppvac.engg with your order details.
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed within [3] business days to the original payment method.
Shipping charges are non-refundable unless the return is due to our error.
We only replace items if they are defective or damaged.
If you need an exchange, please reach out to our support team with proof of damage or defect.
If you haven’t received a refund within the specified timeframe, first check your bank account.
Then contact your credit card provider, as it may take some time before your refund is officially posted.
If you have done all this and still have not received your refund, contact us at info@ppvac.engg.
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
We recommend using a trackable shipping service to ensure successful delivery of the returned product.
If you have any questions about our Return and Refund Policy, please contact us at:
PPVAC Engineering Solutions Pvt. Ltd.
No. 9, Pallavarayan Kulakkarai St, Kamarajar Nagar, Kundrathur, Chennai-69
Phone: 9710881612
Email: ppvacpl@gmail.com